The Great Refresh

Factory-fresh performance, year after year

Keep your Kogel Kolossos or ceramic pulley wheels running like the day you unboxed them. The Great Refresh is a prepaid annual service package you add at the point of purchase. Send your components back to Kogel HQ and our mechanics restore them to factory standard, mechanically and aesthetically.

Level 1

Annual Service

Anodized pulley wheels and Kolossos pulleys

$35.00

  • Full component inspection
  • Complete ceramic bearing service
  • Fresh seals and factory grease
Level 2

Cerakote Refresh

Cerakoted pulley wheels and Kolossos pulleys

$75.00

  • Everything in Level 1
  • Complete Cerakote strip and recoat of your pulley wheels
  • Any color you choose
Level 3

Full Custom Restoration

Complete Cerakoted Kolossos cages, cage and pulleys

$120.00

  • Everything in Levels 1 and 2
  • Full stripping, media blasting and repainting of the Kolossos cage
  • Cage and pulleys returned in one finish

How to redeem your refresh

  1. Check your timeline. Make sure you are inside the 15 month redemption window that starts the day you buy your refresh.
  2. Send us the details. Fill in the refresh request form below with your original order number and, for Levels 2 and 3, the Cerakote color code you want. You can also email info@kogel.cc or text us.
  3. Pack and ship. Clean your pulleys or cage assembly, package them and ship them to Kogel HQ.
  4. Ride refreshed. We inspect, service, strip, recoat, rebuild and ship your parts back, ready for another year of looking good on the bike.

Redemption window

Your refresh voucher aligns with your 12 month service interval and expires after 15 months. Send your parts in earlier than 12 months if you feel they need attention sooner.

Turnaround time

Standard, one week. Restorations using our in-stock lineup of over 100 Cerakote colors are completed and shipped within one business week of arrival.

Custom color order, two weeks. If you request a specialty color outside our stock palette, allow an extra week for us to source the mix.

Shipping

You are responsible for shipping your parts inbound to Kogel HQ. Kogel covers standard domestic outbound return shipping back to your door.

Crash and structural damage

The Great Refresh covers wear, tear, refinishing and bearing maintenance. If your components show severe crash damage or structural issues outside of standard warranty coverage, we will not send compromised gear back out. We will contact you with a crash replacement offer to get your rig back to factory fresh.

Questions about which level fits your build? Email info@kogel.cc and we will point you to the right one.