Do you have any questions about our products or your order, please contact us at your convenience.


USA: +1 915 777 5666 (office hours Mo.-Fr. 8am-5pm MST)


If you prefer to contact us via email: Please mention your order number if your questions are about a specific order.

Live Chat

Look for the text balloon at the bottom of the screen, you can chat directly with our team members. No robots here. This function is available as long as someone is online.

Text/SMS Message

You can also text us directly by clicking here during our normal business hours.

Please realize we are a small team and sometimes need to prioritize quality time with the family or some shut eye outside of office hours.

Mailing address

Kogel Bearings / Sprocket Scientist LLC

1127 Wyoming Ave, El Paso, TX 79902